But TS in all other areas is excellent here. I will admit that Archicad does have the nasty habit of dropping support for seldom used features and is definitely out-of-date with respect to data access. Program features, TS, productivity, and ease of use should be the main consideration. However, IMNOHO, sales and marketing should be only a minor consideration. While I don't think things are going to change in this area any time soon as independent reps simply don't have the resources of a central sales force. Marketing in the US is just not as aggressive as in some countries. Although Nemetschek is slowly changing that also. i think part of the problem is that reps whether, direct or independent are pretty much left to their own because Archicad is more a international product than Vectorworks which is US based. FWIW - I also recently made the switch from Chief Architect to Archicad and ran into the same problems.
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